What are Cookies?
Cookies are small text files or pieces of information that may be stored on your computer (or other internet enabling devices such as laptops, smartphones or tablets) by your browser. These files can be read by websites to identify user activity. By using the website, you are consenting to our use of cookies. If you do not agree to the use of cookies in accordance with this Cookie Policy, please set your browser settings accordingly. However, if you disable required cookies, it may impact your user experience on the VELLO Website.

Why does VELLO use Cookies?
The Website requires cookies to be enabled on your device. We use cookies to “remember” who visits our Website and to register user preferences, so we can ensure a more efficient and personalized experience for you.
The use of cookies, for example, enables you to add items to the shopping basket and to create a personal account. Furthermore, it allows you to stay logged in and facilitates the purchase process.

Which data is collected and stored?
To optimize the Website regarding user-friendliness and the placement of product information, we collect and store information in log-files on your device. This data includes IP addresses, information about your browser, system software and language settings, your internet service provider (ISP) and the date and time of your visit. Collected data may be used for the following purposes: Marketing, sales statistics, market research and desired contacting. No other data will be collected without your explicit consent. When we link sensitive to non-sensitive data, the data will be treated as sensitive. 

VELLO collects sensitive data required to sell and deliver VELLO bikes to you. Sensitive data includes names, addresses and contact and credit card details and is provided by you. This data will be solely passed on to third parties (e.g. shipping companies and banks) in order to fulfill the purchase agreement. After completion of your virtual shopping or cancellation of the purchase process, sensitive data will be either deleted immediately or stored until payment and delivery have been effected. The data processing is carried out exclusively on the basis of the statutory provisions in Austria.

Google Analytics and Third-Parties
We use Google Analytics, a web analytic service provided by Google Inc. (“Google”). Google Analystics uses javascript ad cookies and collects information to analyse the use of the VELLO Website. For more information, visit
VELLO integrates content of third-parties such as Instagram, Facebook, Twitter and Youtube-Videos on this website. If you link to a third-party website, you may be sent cookies from this website. We do not control the setting of these cookies and are not responsible for cookies of other websites.